Terms & Conditions – Zeno Home FZC

Effective Date: July 2026

Welcome to Zeno Home FZC. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

Use of Website

By using this website, you agree to:

• Use the website only for lawful purposes.

• Provide accurate and complete information when placing orders.

• Refrain from any activity that may damage, interfere with, or disrupt the website or its services.

We reserve the right to suspend or terminate access to users who violate these Terms & Conditions.

Products & Pricing

We make every effort to ensure that product descriptions, images, specifications, and prices are accurate.

However:

• Product colors may vary slightly depending on your device display.

• Minor variations in product appearance may occur.

• Prices and product availability are subject to change without prior notice.

• We reserve the right to correct pricing or listing errors at any time.

Orders

By placing an order, you agree that:

• All information provided is accurate.

• Orders are subject to acceptance and availability.

• We reserve the right to refuse, cancel, or limit any order due to suspected fraud, pricing errors, payment issues, or product availability.

If payment has already been processed for a canceled order, the amount will be refunded using the original payment method.

Payments

Payments are processed through secure third-party payment providers.

We do not store your payment card information.

Shipping & Delivery

Estimated delivery times are provided for reference only.

Delays caused by shipping carriers, customs authorities, weather conditions, or other events beyond our control are not the responsibility of Zeno Home FZC.

Returns & Refunds

Returns and refunds are governed by our separate Refund & Return Policy, available on our website.

Intellectual Property

All website content, including but not limited to:

• Logos

• Images

• Product photographs

• Product descriptions

• Graphics

• Text

• Branding

• Website design

is the exclusive property of Zeno Home FZC and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Zeno Home FZC shall not be liable for:

• Indirect or consequential damages.

• Loss of profits or business opportunities.

• Delays caused by circumstances beyond our reasonable control.

• Damages resulting from misuse, improper handling, or unauthorized modification of products.

Our maximum liability shall not exceed the amount paid for the relevant order.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.

Contact Information

Zeno Home FZC

Email: info@zenohomestore.com